Welcome to the Digitrax Help Desk!
Temporarily halting of all incoming repairs & replacements
For the safety of everyone at Digitrax we will be temporarily halting all incoming deliveries to the Digitrax Repair Department due to the Coronavirus pandemic; this includes both repairs and replacements. We will re-evaluate this after 30-days. If your warranty expires during the time this temporary halt is in effect, your warranty will be extended.
We apologize for this inconvenience.
-The Digitrax Team
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
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The Digitrax Help Desk hours of operation:
Regular Business Hours:
Monday - Friday 8:00AM to 12:00PM *close for lunch until 1:00PM* 1:00PM - 5:00PM CST.